Black Background on Export to Tiff

steggy wrote:
>
> Castagne wrote:
> >
> > Hello Everyone,
> >
> > I am having a bit of a situation. Right now I'm using Illustrator v.10.0 and
> > when I export the files to Tiff format, they open fine at work, but
> > sometimes when it gets to one the newspapers it appears with a black back
> > ground even though the file was set to have a transparent background or
> > white.
> >
> > It's been happening for about a couple weeks. We thought we had fixed it but
> > now it's recurring. The file exports fine to other media houses most of the
> > time.
> >
> > Please Advise.
> >
> > --
>
> Mac to Windows maybe?
> --
> steg

Sorry, hit send to fast.
If so, zip or stuff it.
--
steg
 >> Stay informed about: Black Background on Export to Tiff 

Actually I'm on a windows platform. And the paper is on Mac.

The thing that confuses me, is that I have changed none of the settings in
Illustrator and the file sometimes goes down without a problem.
I reset the prefs and reloaded the program after a thourough wipe,
yet I'm still unsure of whether this will solve the problem.




"steggy" <steggy.TakeThisOut@cox.net> wrote in message news:3FF50AE7.16F147ED@cox.net...
> steggy wrote:
> >
> > Castagne wrote:
> > >
> > > Hello Everyone,
> > >
> > > I am having a bit of a situation. Right now I'm using Illustrator
v.10.0 and
> > > when I export the files to Tiff format, they open fine at work, but
> > > sometimes when it gets to one the newspapers it appears with a black
back
> > > ground even though the file was set to have a transparent background
or
> > > white.
> > >
> > > It's been happening for about a couple weeks. We thought we had fixed
it but
> > > now it's recurring. The file exports fine to other media houses most
of the
> > > time.
> > >
> > > Please Advise.
> > >
> > > --
> >
> > Mac to Windows maybe?
> > --
> > steg
>
> Sorry, hit send to fast.
> If so, zip or stuff it.
> --
> steg
 >> Stay informed about: Black Background on Export to Tiff 

Thanks for the assistance.


"Castagne" <musijam1207.RemoveThis@sunbeach.net> wrote in message
news:bt4fm9$7pc$1@nntp2-cm.news.eni.net...
> Actually I'm on a windows platform. And the paper is on Mac.
>
> The thing that confuses me, is that I have changed none of the settings in
> Illustrator and the file sometimes goes down without a problem.
> I reset the prefs and reloaded the program after a thourough wipe,
> yet I'm still unsure of whether this will solve the problem.
>
>
>
>
> "steggy" <steggy.RemoveThis@cox.net> wrote in message
news:3FF50AE7.16F147ED@cox.net...
> > steggy wrote:
> > >
> > > Castagne wrote:
> > > >
> > > > Hello Everyone,
> > > >
> > > > I am having a bit of a situation. Right now I'm using Illustrator
> v.10.0 and
> > > > when I export the files to Tiff format, they open fine at work, but
> > > > sometimes when it gets to one the newspapers it appears with a black
> back
> > > > ground even though the file was set to have a transparent background
> or
> > > > white.
> > > >
> > > > It's been happening for about a couple weeks. We thought we had
fixed
> it but
> > > > now it's recurring. The file exports fine to other media houses most
> of the
> > > > time.
> > > >
> > > > Please Advise.
> > > >
> > > > --
> > >
> > > Mac to Windows maybe?
> > > --
> > > steg
> >
> > Sorry, hit send to fast.
> > If so, zip or stuff it.
> > --
> > steg
>
>
 >> Stay informed about: Black Background on Export to Tiff